At Hiponia, we process all mirror orders within 2 business days after purchase. During busy periods or high order volume, processing may take slightly longer, but we always aim to ship your order as quickly as possible.

Shipping Methods & Carriers

We work with trusted carriers to ensure safe and reliable delivery of your mirrors. Depending on your location, orders may be shipped via:

  • FedEx
  • UPS
  • USPS
  • Local Courier / Freight Services

We select the best available carrier to ensure secure handling and timely delivery.

Delivery Time

After your order has been processed and shipped, estimated delivery time is 5 to 7 business days.

Overall, you can expect your mirror to arrive within 7 to 9 business days from the date of purchase, depending on your location.

Free Shipping

We offer free shipping on all mirror orders within the United States. No minimum purchase is required, and there are no hidden shipping fees.

Same-Day Dispatch & Tracking Policy

Order Cut-Off Time: 7:00 PM (Central Standard Time – USA)

Dispatch Schedule:

  • Orders placed before or at 7:00 PM CST → Dispatched the same day with tracking details sent that evening
  • Orders placed after 7:00 PM CST → Dispatched the next business morning with tracking information provided afterward

This ensures fast processing and quick tracking updates.

Order Tracking

Once your mirror order is shipped, you will receive a confirmation email containing:

  • A tracking number
  • A link to track your shipment in real time

Address Accuracy

Please ensure your shipping information is correct before placing your order. Hiponia is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete address details provided by the customer.

Additional charges may apply for address corrections or reshipment.

Order Modifications & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. We will try to assist you before the order enters processing or shipping.

Lost or Damaged Packages

If your mirror arrives damaged or is lost during transit, please contact us immediately with photos and order details. We will work with the carrier to resolve the issue and provide a replacement or refund where applicable.

Contact Us

If you have any questions about shipping or delivery, please contact our support team.

Email: support@hiponia.store

Trade Name: Hiponia

Phone Number: +33248275360

Email: support@hiponia.com

Address: Rte d’Orléans, 18230 Saint-Doulchard, France

Business Hours: Monday – Friday, 9:00 AM – 19:00 PM (USA Time)